+1 202 555 0100

20 MONROE ST NEW YORK NY 10002-7643 USA

Privacy Policy

Last Updated: August 2026


HomeProsly ("HomeProsly," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.


1. Information We Collect

Depending on how you use HomeProsly, we may collect the following information:


Personal Information

When you create an account, contact a business, submit a quote request, claim a business listing, submit a review, or otherwise interact with our services, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Business name
  • Business address
  • ZIP code
  • City and state
  • Information included in your messages or service requests
  • Account credentials
  • Other information you voluntarily provide

Business Information

If you create or manage a business listing, we may collect information about your business, including business name, address, phone number, website, services, business hours, photos, descriptions, and other information you choose to publish.


Usage and Technical Information

We may automatically collect information about how you use our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring pages
  • Search queries
  • Date and time of visits
  • General interaction and usage information

Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, understand website usage, improve our services, and measure advertising performance.


2. How We Use Your Information

We may use information we collect to:

  • Provide and operate HomeProsly.
  • Create and manage user and business accounts.
  • Display and manage business listings.
  • Process service requests and quote inquiries.
  • Connect users with businesses and service providers.
  • Send relevant communications and notifications.
  • Respond to questions and support requests.
  • Process payments for applicable business services.
  • Improve our website, directory, and user experience.
  • Analyze website traffic and usage.
  • Prevent fraud, abuse, spam, and unauthorized activity.
  • Maintain the security of our services.
  • Comply with legal obligations.
  • Provide marketing and promotional communications where permitted by law.

3. Service Requests and Business Communications

If you submit a request to contact a business or request a quote, information you provide may be shared with the business or businesses relevant to your request.

For example, a request for a roofing service may include your name, contact information, ZIP code, service requirements, and other information necessary for the business to respond.

By submitting a request, you understand that the relevant service provider may contact you regarding your request.

HomeProsly does not control how an independent business uses information after receiving it. You should review the privacy practices of businesses you choose to contact.


4. Reviews and Public Information

Information that you voluntarily submit as public content, such as business reviews, ratings, photos, comments, or business listing information, may be displayed publicly on HomeProsly.

Do not submit sensitive personal information in public reviews or other publicly visible areas of the website.


5. Sharing Your Information

We may share personal information in the following circumstances:


Service Providers

We may use third-party companies to help operate our services, including hosting providers, analytics providers, email services, payment processors, security providers, communication services, and other technology providers.

These providers may process information on our behalf to provide their services.


Businesses and Service Providers

When you request information, a quote, or contact from a business, we may provide the information necessary for that business to respond to your request.


Legal Requirements

We may disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or governmental requests.


Business Transactions

If HomeProsly is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction.


Protection of Rights and Security

We may disclose information when necessary to protect the rights, safety, security, property, users, or operations of HomeProsly or others.


6. Payments

If you purchase paid services from HomeProsly, payment information may be processed by third-party payment providers.

HomeProsly may not directly store complete payment card numbers. Payment information may be handled according to the privacy policies and security practices of the applicable payment provider.


7. Analytics and Advertising

We may use analytics and advertising technologies to understand how visitors use HomeProsly and to measure or improve advertising and marketing campaigns.

These services may collect information such as device information, IP address, browser information, pages visited, and interaction data.

Third-party advertising and analytics providers may use cookies or similar technologies according to their own privacy policies.


8. Cookies

Cookies may be used to:

  • Keep users signed in.
  • Remember preferences.
  • Maintain website functionality.
  • Analyze traffic.
  • Improve website performance.
  • Measure advertising and marketing activity.
  • Help prevent fraud and abuse.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.


9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain accounts, fulfill legitimate business purposes, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.


10. Data Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.


11. Your Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Request information about how your information is used or shared.
  • Opt out of certain marketing communications.
  • Withdraw consent where processing is based on consent.

You may unsubscribe from marketing emails by using the unsubscribe option included in those communications.


12. California and U.S. Privacy Rights

Depending on your state of residence and applicable law, you may have additional privacy rights.

Residents of certain U.S. states, including California, may have rights relating to access, correction, deletion, portability, and certain uses or disclosures of personal information.

Where required by applicable law, HomeProsly will provide additional notices and mechanisms for exercising applicable privacy rights.

We will not discriminate against you for exercising privacy rights provided by applicable law.


13. Children's Privacy

HomeProsly is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.


14. Third-Party Websites

HomeProsly may contain links to third-party websites, including business websites, payment services, social networks, maps, and other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party service you use.


15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the "Last Updated" date at the beginning of this policy. Your continued use of HomeProsly after changes are posted constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.


16. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact HomeProsly using the contact information provided on our website.

Last Updated: August 2026